Note: This customer service feedback survey is not for use in requesting contact from department representatives. How did you reach the department? SELECT Online Customer Service Center Direct Email District Office Electronic business tax filing (e-TIDES): 717-783-6277 Personal income tax: 717-787-8201 Business tax: 717-787-1064 Property Tax/Rent Rebate: 888-222-9190 Personal Income and Inheritance Tax Delinquency: 717-783-3000 Business Tax Delinquency: 717-783-8434 Other (specify in the space below) If you selected "Other" above, please specify how you contacted the department. Please enter the name and agent number of the customer service representative who assisted you, if possible: What did your inquiry regard? SELECT Personal income tax Property Tax/Rent Rebate program Employer withholding Sales/use tax Inheritance tax Cigarette tax Corporation taxes Other On a scale of 1-5 (1 being extremely dissatisfied and 5 being extremely satisfied), please rate your experience:    1   2   3   4   5  Wait Time Friendliness of Agent Professionalism of Agent Ability of Agent to Resolve Issue Overall Satisfaction If you were dissatisfied overall, please choose the top reason for your dissatisfaction: Busy Signal/long wait time   Agent was unprofessional   Disagreement with outcome of call   Other   If you were satisfied overall, please choose the top reason for your satisfaction: Short wait time   Friendly Agent   Quick issue resolution   Other    Any other input or suggestions for improvement to our customer service or our website: Please tell us more about you below. Name (first and last) Last four digits of your SSN or EIN Daytime Phone Number (###)###-#### Email Address